FAQ
Q: Where do you source your coffee beans from?A: We source our coffee beans from various regions around the world, including South America, Africa and Asian just to name a few. We work directly with farmers and cooperatives to ensure the highest quality beans.Q: Do you offer organic options?A: Yes we do! Parental Control, Try Hard's Cold Brew and The Salty Gamer are all certified organic. Q: What kind of brewing methods do you recommend for your coffee?A: Our coffee is versatile and can be brewed using a variety of methods, including drip, pour-over, French press, and espresso. We recommend experimenting with different methods to find your favorite.Q: Do you offer decaf coffee?At the moment, our only Decaf option is our delicious Parental Control Decaf Espresso! Q: Do you offer subscriptions for your coffee?A: Yes, we offer a coffee subscription service that delivers fresh coffee to your doorstep on a regular basis. You can choose the frequency of deliveries and the type of coffee you’d like to receive.Q: Do you offer wholesale pricing for businesses?A: Yes, we offer wholesale pricing for businesses that want to serve our coffee in their establishments. Please contact us for more information.Q: How can I contact your customer service team?A: You can contact our customer service team by emailing Info@RatchetCoffeeCompany.com or by filling out the form in the "Contact us" Tab. Our customer service email is monitored 7 days a week from 9AM to 5PM PST.